Last Updated: June 13, 2025
Welcome to shipbot.me ("ShipBot," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, shipbot.me (the "Website"), and our AI chatbot services designed for logistics companies (the "Services"). By accessing or using our Website or Services, you ("you," "your," or "User") agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.
By accessing the Website or using our Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
ShipBot.me provides an AI-powered chatbot solution tailored for logistics companies to enhance operational efficiency, customer support, and related functions. The Services may include access to the chatbot, technical support, and any additional features we may offer from time to time. Specific features, pricing, and availability are subject to change and may be detailed in separate agreements or on our Website.
To access certain features of our Services, you may need to create an account or enter into a service agreement with us. You agree to provide accurate, complete, and up-to-date information during registration or when submitting inquiries through our contact form (https://www.shipbot.me/enquiry).
You are responsible for maintaining the confidentiality of your account credentials (if applicable) and for all activities that occur under your account. You agree to notify us immediately at contact@shipbot.me if you suspect unauthorized use of your account.
You agree not to:
If you purchase our Services, you agree to pay all applicable fees as outlined in your service agreement or on our Website. All fees are non-refundable unless otherwise stated.
If the Services involve a subscription, you will be billed in advance on a recurring basis (e.g., monthly or annually) as specified during the purchase process. You authorize us to charge your chosen payment method for the applicable fees.
We reserve the right to modify pricing for the Services. We will notify you of any price changes at least 30 days in advance, and such changes will apply at the start of your next billing cycle.
You may cancel your subscription (if applicable) by contacting us at contact@shipbot.me. Upon cancellation, you may continue to have access to the Services until the end of your current billing period, but no refunds will be provided for partial periods.
All content, software, and materials on the Website and within the Services, including the AI chatbot, designs, text, graphics, and trademarks, are owned by or licensed to ShipBot.me and are protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes. You may not copy, modify, distribute, or create derivative works of the Services or any part thereof.
Any data or content you provide to the Services (e.g., through the chatbot or contact form) remains your property. By providing such content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process that content solely to provide and improve the Services.
Your use of the Website and Services is also governed by our Privacy Policy (available at /privacy-policy), which describes how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as outlined in the Privacy Policy.
You may stop using the Services at any time by discontinuing access or canceling your subscription (if applicable).
We may suspend or terminate your access to the Website or Services if you:
Upon termination, your right to use the Services will cease, and we may delete any data associated with your account, subject to our Privacy Policy and applicable law.
The Website and Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Services will be uninterrupted, error-free, or suitable for your specific needs. The performance of the AI chatbot may vary based on your input, configuration, or other factors.
To the fullest extent permitted by law, ShipBot.me, its affiliates, and its service providers will not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim will not exceed the amount you paid for the Services in the preceding 12 months.
You agree to indemnify, defend, and hold harmless ShipBot.me, its affiliates, officers, directors, and employees from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Website or Services, violation of these Terms, or infringement of any third-party rights.
These Terms are governed by the laws of [insert jurisdiction, e.g., the State of [State], United States], without regard to its conflict of law principles.
Any disputes arising from these Terms or your use of the Services will be resolved through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in [insert city/state], in accordance with the rules of [e.g., the American Arbitration Association]. You waive the right to participate in a class action lawsuit against ShipBot.me.
We may update these Terms from time to time to reflect changes in our Services or legal requirements. We will notify you of material changes by posting the updated Terms on our Website with a revised "Last Updated" date. Your continued use of the Website or Services after such changes constitutes your acceptance of the updated Terms.
These Terms, together with the Privacy Policy and any service agreements, constitute the entire agreement between you and ShipBot.me regarding the Website and Services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
If you have any questions, concerns, or feedback about these Terms or our Services, please contact us at:
Email: contact@shipbot.me
Contact Form: https://www.shipbot.me/enquiry