Privacy Policy for ShipBot.me

Last Updated: June 13, 2025

At ShipBot.me ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shipbot.me, or interact with our services, including our AI chatbot solutions for logistics companies. By using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We only collect personal information that you voluntarily provide to us through our contact form at https://www.shipbot.me/enquiry or via direct communication (e.g., email). This information may include:

• Name: To address you personally in our communications.
• Email Address: To respond to your inquiries or provide information about our AI chatbot solutions.
• Company Name (optional): To understand the context of your inquiry.
• Message Content: Any details you include in your inquiry to help us address your needs.

We do not collect any other personal information through our website unless explicitly provided by you.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

• To Respond to Your Inquiries: To answer questions or provide information about our AI chatbot for logistics companies.
• To Improve Our Services: To understand your needs and enhance our offerings.
• To Communicate with You: To send follow-up emails or updates related to your inquiry, such as product information or service updates, with your consent.

We do not use your information for automated decision-making, profiling, or marketing purposes unless you explicitly opt-in to receive such communications.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., email service providers or hosting services) who assist us in operating our website or responding to your inquiries. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
• Business Transfers: If ShipBot.me is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before any such transfer occurs.

4. Cookies and Tracking Technologies

Our website does not use cookies or similar tracking technologies to collect information about your browsing activities. If this changes in the future, we will update this Privacy Policy and provide appropriate notice or consent mechanisms as required by law.

5. Data Security

We take reasonable measures to protect the information you provide from unauthorized access, use, or disclosure. These measures include secure hosting, encryption where applicable, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, typically until we have resolved your inquiry or as required by law. If you request deletion of your information, we will promptly delete it unless we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Objection or Restriction: Object to or request restriction of how we process your information.
• Data Portability: Request a copy of your information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at contact@shipbot.me or through our contact form at https://www.shipbot.me/enquiry. We will respond to your request within the timeframes required by applicable law (e.g., 30 days under GDPR or 45 days under CCPA).

8. International Data Transfers

ShipBot.me is operated from [insert country, e.g., the United States]. If you are located outside this country, your information may be transferred to and processed in a country with different data protection laws. We ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses, where required.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Please review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@shipbot.me

Contact Form: https://www.shipbot.me/enquiry

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